Shipping Policy
Last Updated: 5 Aug 2024
Thank you for shopping with BOTONG AUTO ELECTRONICS. This Shipping Policy outlines the terms and conditions for the shipping and delivery of our products. By placing an order on our website, you agree to the terms of this Shipping Policy.
1. Order Processing Time
All orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the shipping method selected.
Standard Shipping: within 20- 35 business days
Express Shipping: within 20 business days
3. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow 24 hours for the tracking information to become available.
4. Shipping Locations
We offer an international shipping. If your location is not listed, please contact us at botongautoelectronics@gmail.com to discuss possible shipping options.
5. Delivery Issues
If you haven't received your order within the estimated delivery time, please contact us at botongautoelectronics@gmail.com with your order number. We will investigate the issue and work to resolve it as quickly as possible.
6. International Shipping
We offer an international shipping. Please note that international shipping rates and delivery times vary. Additional customs fees, duties, and taxes may apply and are the responsibility of the customer.
7. Damages and Issues
Please inspect your order upon reception and contact us immediately at botongautoelectronics@gmail.com if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return and Refunds Policy page.
9. Contact Us
If you have any questions or concerns about your shipment, please contact us at botongautoelectronics@gmail.com.
By placing an order on our Site, you acknowledge that you have read and agree to this Shipping Policy.